Supports the execution and maintenance of digital platforms and campaigns to ensure smooth operations, accurate data tracking, and effective online engagement for World Vision Malaysia.
This role focuses on execution, coordination, and learning digital systems and tools.
1. Website & Digital Platform Support
• Update and maintain website content, landing pages, and donation platforms.
• Support basic website optimization (content updates, formatting, mobile responsiveness).
• Monitor website functionality and report issues to relevant stakeholders.
• Assist in testing digital platforms and user journeys.
2. Digital Campaign Execution
• Support implementation of digital campaigns (social, search, display, email).
• Assist in ad setup, tagging, and tracking (UTM, pixels).
• Coordinate digital assets with internal teams.
• Ensure campaigns are launched accurately and on time.
3. Analytics & Reporting Support
• Track campaign and website performance using provided tools.
• Compile reports and dashboards.
• Highlight basic trends and observations.
• Ensure accuracy of data tracking and reporting.
4. System & Vendor Coordination
• Support coordination with vendors and IT for system updates and troubleshooting.
• Assist in testing donation forms, integrations, and campaign setups.
• Maintain documentation of digital activities and processes.
5. Collaboration & Learning
• Work closely with Marketing, Campaigns, Communications, and IT teams.
• Stay updated with basic digital tools and trends.
• Contribute ideas for improving digital execution.
• Bachelor's degree in Digital Marketing, IT, Computer Science, or related field.
• 1–3 years of relevant experience in digital marketing or web support.
• Basic familiarity with Google Analytics, Meta Ads, or CMS platforms.
• Good coordination and communication skills.
• Detail-oriented and willing to learn.
• Execution Excellence
• Attention to Detail
• Basic Digital Knowledge
• Coordination
• Accountability
• Adaptability
• Accuracy and timeliness of digital execution
• Website updates and platform reliability
• Quality of reporting and data tracking
• Responsiveness to issues and coordination needs
• Contribution to team output
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